Help Center

Industry and Customer Reporting Capabilities Expanding

PartsTrader is significantly expanding its industry and customer reporting capabilities.  Spearheading this effort for the organization will be industry analyst Michael T. Anderson, the company’s new Director of Decision Sciences. 

Anderson is charged with expanding the company’s business analytics and reporting capabilities.  With over $1.7 billion of collision parts ordered through the PartsTrader application since the program launched, Anderson will be developing PartsTrader’s next generation of management reporting that provides actionable insights for each PartsTrader customer and the industry at large.

To learn more about this initiative, please read the press release.

For Suppliers - New Management Reporting Tools Now Available

Several new management reports are now available to individuals assigned the User Manager role.  Accessing these reports is easy and familiar.  After you've logged into the PartsTrader application, simply click on the Reports link.  Then, select Management from the Report Category drop-down. 

User Managers now have access to reporting tools that provide insight into your customer's behaviors and your sales team's, as well as the familiar monthly activity reports.  PartsTrader is committed to providing you with tools to help you manage your business more effectively. 

PartsTrader is hosting a webinar to help you better understand these new reports. Click to register: 

• Wed, June 24, 2015 - 2pm EST / 1pm CST / 11am PST

18 Students Traveling to SkillsUSA Competition

The Collision Repair Education Fund has named 18 students as grant recipients from the Troy Holm Memorial Fund for 2015.  These students are state gold medalists from 14 different states.  Later this month, they will be traveling to Louisville, KY to compete in the Collision Repair Technology and Automotive Refinishing Technology national competition at SkillsUSA.

Students competing in the competition are required to perform jobs and skills based on the task list outlined by the National Institute for Automotive Service Excellence and the National Automotive Technicians Foundation.  Students are judged on skill levels in a practical exam, a written exam and an interview with the judges.

The Troy Holm Memorial Fund is facilitated by the Collision Repair Education Fund and was created in memory of collision industry member and PartsTrader employee Troy Holm who passed away in March 2013.  PartsTrader established the fund to assist students in attending the national event through travel grants and other forms of assistance.  In response to a record number of fund applicants this year, PartsTrader doubled its donation for 2015 to ensure that the "best of the best" from around the country are able to participate at the national contest.

For Dealers - Limited Space Available for DMI Platform Pilot Program

Your dealership could be one of the first businesses to use the Dealer Management System integration with the PartsTrader platform.  The integration will help OEM automobile dealers respond more efficiently to quote requests from collision repair shops. 

When responding to a quote request, PartsTrader will automatically present inventory information and pricing from your own DMS.  You'll no longer have to access multiple systems to quote accurately.  Prices are updated automatically based upon your settings and you'll gain a better understanding of profitability on a part by part basis. 

During the pilot program, you’ll be providing valuable feedback directly to our product integration team, helping to ensure the workflow meets your needs for accessing your inventory and providing quotes easily and efficiently. 
Best of all, there is no cost to you – PartsTrader is picking up the initial costs to integrate your shop inventory through the DMS platform.  And once the pilot program is over, you’ll have a state of the art inventory management system available at your fingertips, helping you gain even more efficiencies when you use PartsTrader.

Interested? Click and complete the form!

For Recyclers - Hotlines Automatch Update

Automotive recyclers who use PartsTrader may now utilize Hotlines AutoMatch™ to pull their inventory from their Inventory Management System (IMS) into PartsTrader quoting screens.  The use of Hotlines Automatch improves a recycler's quoting efficiency by retrieving their own inventory and the inventory of their trading partners directly into the PartsTrader quoting screens.  Real-time, current inventory status is presented with all the information recyclers need.

For more information or to subscribe to Hotlines Automatch, contact Hotlines at 866-355-5350.

For Repairers - New Quote Selection Tool Rolling Out Nationwide

There is a new look to the Quote Selection Tool that incorporates suggestions and feedback from collision repair facilities using PartsTrader.  The re-designed Quote Selection Tool is being rolled out this month, so if you’re not already seeing the new features when you enter the Review & Order process, watch for an email—the Quote Selection Tool will be available nationwide by the end of June!

To help guide you through the changes, PartsTrader is offering live webinars or video training to walk you through the new screen design and features.  The rollout email will contain links to register for these webinars or you can also register through the User Webinars page in PartsTrader Help. There is also a training video available at http://partstrader.us.com/qst

For Repairers - Rewards Points Worth 2X in June!  New Partners Announced!

Top Performers in May

Collision repair shops you work with provide PartsTrader with feedback ratings that are used to determine Top Performers each month.  If your company has consistently earned Top Performer status six consecutive months or more, your business is highlighted with that achievement as well. 

Technology Partners Program Update

The PartsTrader Technology Partners Program provides collision industry software developers and vendors with a path to integrating with the PartsTrader platform.  The Shop Management System API and Supplier Inventory System API allow leading industry technology companies to integrate their systems with the PartsTrader platform to build more efficient workflows that reduce errors and eliminate duplicate work. 

If your company wants to integrate with the PartsTrader platform and are focused on making the industry's parts procurement process more efficient, please complete our form at the link below.

For Repairers - Going to NACE?  Put PartsTrader on your "Must Visit" List!

If you are attending the upcoming NACE/CARS show in Detroit in July, be sure to include a stop at the PartsTrader booth #857.  While there, you can get questions answered, see a demonstration of the re-designed Quote Selection Tool and take a deeper dive into the features of PartsTrader 3.0.

And, if you let us know that you're going to NACE and at which official NACE hotel you'll be staying, we'll have a surprise for you.  It's just our way of saying thank you for being a PartsTrader customer. 

To participate, please let us know by July 10 by completing this form.  We hope to see you next month in Detroit at NACE!